About ICAG
ICAG provides a forum to coordinate feedback from the InfoEd user community, communicate user needs, make recommendations, and convey areas of challenge. ICAG members serve as a resource to InfoEd, providing guidance and knowledge from those who use their products. It is expected that this collaboration will ultimately enhance the product offerings and delivery to its customers.
Scope & Activity
- Share real life examples
- Facilitate the development of Best Practices
- Understand direction of InfoEd and its applications
- Share experience and knowledge of InfoEd products
- Support application sub-committee activities
- Provide InfoEd ongoing feedback
- Work with InfoEd users to gather and prioritize future requirements for new functionality/enhancements
Benefits
- Foster communication between customers and InfoEd
- Value to users by sharing relevant best practices
- Additional Support resources for InfoEd customers
- Basis for "knowledge share" between InfoEd and its customers
- Provide valuable business experience and knowledge to InfoEd (organization) for future offerings
- Improved communication